Development of Service Concept

Modular service concept and implementation roadmap for the global service organization

Description of different need-based service options
Build-up of service concepts, business cases and implementation plan for Active Harmonic Filters
Identification of value added pre- and after sales services
Selection of services to ensure sustainable competitive advantages and increase business performance
Implementation roadmap with action plans and responsibilities for each service

“Under the expertise and methodical guidance of UNITY, Schaffner’s project team was able to condense their initial service ideas to a final set of value adding pre- and after-sales services and developed an implementation roadmap.”

S. Melly

Head of Business Unit Power Quality

Schaffner

Your Contacts

Nicolina Litschgi

Partner, Managing Director at UNITY Schweiz AG

Zurich, Switzerland

MBS Prof. Dr. Hans H. Jung

Principal

Munich, Germany

back