Development of Service Concept

Modular service concept and implementation roadmap for the global service organization

  • Description of different need-based service options
  • Build-up of service concepts, business cases and implementation plan for Active Harmonic Filters
  • Identification of value added pre- and after sales services
  • Selection of services to ensure sustainable competitive advantages and increase business performance
  • Implementation roadmap with action plans and responsibilities for each service

“Under the expertise and methodical guidance of UNITY, Schaffner’s project team was able to condense their initial service ideas to a final set of value adding pre- and after-sales services and developed an implementation roadmap.”

S. Melly

Head of Business Unit Power Quality

Schaffner

Your Contacts

Nicolina Litschgi

Partner, Managing Director at UNITY Schweiz AG

Zurich, Switzerland
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MBS Prof. Dr. Hans H. Jung

Principal

Munich, Germany
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