Concept creation of a digital process platform

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Innovative Concept for a Digital Platform for Dealer Processes

  • Created a process system that enables standardization on a global level and individualization of the markets
  • Identified core processes in retail and development of a process map
  • Detailed a process and collect best practices to ensure efficiency and customer satisfaction
  • Quality assurance of results with representatives from trade, corporate and partners

Your Contact

MBS Prof. Dr. Hans H. Jung

Principal

Munich, Germany
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Magnus Meier

Partner, Business Area Team Lead

Munich/Stuttgart, Germany
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Digital Customer Experience
Automotive
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