Contact person for insurance companies

Sebastian Befeld
Business Area Lead

Julia Küker
Manager
Insurance Companies
The insurance industry is undergoing profound changes: digital innovations are changing customer expectations, while increasing regulatory requirements are increasing the pressure to adapt. At the same time, a shortage of skilled workers and a changing market environment are creating additional demand for transformation.
But every challenge also opens up new opportunities – for customer-oriented services, leaner processes and sustainable business models. We are familiar with the dynamics of the insurance market and support companies on their way to future-proof solutions.
Actively shape the transformation of the insurance industry now!
Consulting services for insurance companies
We support insurance companies in developing a future-oriented strategic direction. The focus here is on business and divisional strategies, strategies for digital customer interactions, as well as data and AI strategies – as central levers for sustainable competitiveness. With effective innovation management, we support you in actively shaping change and expanding competitive advantages.
We make insurance companies fit for the future – with a holistic view of structures, processes and capabilities. In doing so, we address the central levers of transformation – from organizational development and the redesign of processes and roles to the targeted development of skills. With our IT expertise and the implementation of modern software solutions, we support the transformation of your IT organization. At the same time, we strengthen your ability to innovate through digital services and scalable platform architectures.
We help insurance companies achieve sustainable efficiency gains in their organization through operational excellence, lean administration, process automation and digitization. Our approach focuses on consistently aligning your services with customers, reducing manual effort and establishing end-to-end digital processes. At the same time, we empower employees and managers to actively shape efficiency and flexibility in operations – for more future-proofing in a dynamic market environment.
We support you in implementing key regulatory requirements such as MaRisk, DORA, NIS2 and the AI Act. Together with you, we identify specific areas where action is needed and ensure that legal requirements are implemented efficiently, sustainably and in a way that is relevant to your practice. We ensure that you meet the relevant compliance requirements, while strengthening your internal organization to ensure sustainable and legally compliant corporate governance.
We support you in building integrated GRC structures with a particular focus on IT risks, information security and regulatory requirements. The focus is on linking governance mechanisms, effective risk management and sustainable compliance – tailored to the complex conditions in the insurance industry.
Together, we develop robust information security structures and ICS structures, support the development of company-wide risk management and action management, and accompany the introduction of digital GRC solutions. In this way, we create transparency, reliability and resilience – as the basis for secure and compliant corporate management of insurance companies.
Successfully implementing DORA and strengthening digital resilience
The requirements of the Digital Operational Resilience Act (DORA) pose significant challenges for insurance companies. Numerous insurers have taken steps to implement them, but the actual integration of regulatory requirements into existing organizations, processes and IT structures is often complex and lengthy. Many insurers need support in efficiently deriving suitable measures and anchoring them sustainably.
Based on your individual starting point, we analyze the specific need for action and work with you to develop a robust roadmap for meeting the DORA requirements. We support you both at the program management level and in the technical implementation of individual regulatory core topics. Our experts provide you with pragmatic and targeted support – from the assessment of the current situation to the implementation.
Project stories from insurance companies
Business Area Lead
Manager