We are shaping the future of insurance companies!

Insurance Companies

The insurance industry is undergoing profound changes: digital innovations are changing customer expectations, while increasing regulatory requirements are increasing the pressure to adapt. At the same time, a shortage of skilled workers and a changing market environment are creating additional demand for transformation.

But every challenge also opens up new opportunities – for customer-oriented services, leaner processes and sustainable business models. We are familiar with the dynamics of the insurance market and support companies on their way to future-proof solutions.

Actively shape the transformation of the insurance industry now!

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Consulting services for insurance companies

Strategy & Innovation​

We support insurance companies in developing a future-oriented strategic direction. The focus here is on business and divisional strategies, strategies for digital customer interactions, as well as data and AI strategies – as central levers for sustainable competitiveness. With effective innovation management, we support you in actively shaping change and expanding competitive advantages.

Business & IT Transformation​

We make insurance companies fit for the future – with a holistic view of structures, processes and capabilities. In doing so, we address the central levers of transformation – from organizational development and the redesign of processes and roles to the targeted development of skills. With our IT expertise and the implementation of modern software solutions, we support the transformation of your IT organization. At the same time, we strengthen your ability to innovate through digital services and scalable platform architectures.

Operational Excellence

We help insurance companies achieve sustainable efficiency gains in their organization through operational excellence, lean administration, process automation and digitization. Our approach focuses on consistently aligning your services with customers, reducing manual effort and establishing end-to-end digital processes. At the same time, we empower employees and managers to actively shape efficiency and flexibility in operations – for more future-proofing in a dynamic market environment.

Regulation

We support you in implementing key regulatory requirements such as MaRisk, DORA, NIS2 and the AI Act. Together with you, we identify specific areas where action is needed and ensure that legal requirements are implemented efficiently, sustainably and in a way that is relevant to your practice. We ensure that you meet the relevant compliance requirements, while strengthening your internal organization to ensure sustainable and legally compliant corporate governance.

Governance, Risk & Compliance (GRC)

We support you in building integrated GRC structures with a particular focus on IT risks, information security and regulatory requirements. The focus is on linking governance mechanisms, effective risk management and sustainable compliance – tailored to the complex conditions in the insurance industry.

Together, we develop robust information security structures and ICS structures, support the development of company-wide risk management and action management, and accompany the introduction of digital GRC solutions. In this way, we create transparency, reliability and resilience – as the basis for secure and compliant corporate management of insurance companies.

Successfully implementing DORA and strengthening digital resilience

The requirements of the Digital Operational Resilience Act (DORA) pose significant challenges for insurance companies. Numerous insurers have taken steps to implement them, but the actual integration of regulatory requirements into existing organizations, processes and IT structures is often complex and lengthy. Many insurers need support in efficiently deriving suitable measures and anchoring them sustainably.

Based on your individual starting point, we analyze the specific need for action and work with you to develop a robust roadmap for meeting the DORA requirements. We support you both at the program management level and in the technical implementation of individual regulatory core topics. Our experts provide you with pragmatic and targeted support – from the assessment of the current situation to the implementation.

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Project stories from insurance companies

  • Strategic program to meet the regulatory requirements DORA​

    • Gap analysis of the regulatory requirements of DORA and derivation of a viable implementation roadmap​
    • Design and implementation of the IT transformation program to meet the requirements​
    • Establishing governance for the IT function ​
    • Development of the necessary rules and regulations such as guidelines and policies as well as process and organizational structure​
    • Introduction of requirements management, IT third party management, ...​
    • Implementation of key projects such as requirements management, process definition, IT system introduction and support​
    • Empowerment of the organization​
  • Empowering the organization as part of a holistic change process to increase digital operational resilience​

    • Planning and implementation of a holistic strategic change management approach to enable employees for the Digital Operational Resilience Act
    • Implementation of 35+ modules and trainings to create organization-wide awareness for change through DORA (1000+ trained employees)
    • Development of various additional communication content such as newsletters, video formats and an extensive intranet site including tutorials
    • Individual support for departments through implication workshops on the new IT governance​

Contact person for insurance companies

Sebastian Befeld

Business Area Lead

Paderborn, Germany
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Dr. Michael Herbst

Partner, Business Area Team Lead

Cologne, Germany
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Julia Küker

Manager

Cologne, Germany
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