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Use digital services as a scalable source of revenue for your company!

Digital Services
Digital services are essential for your efficiency and leverage new revenue potential

Increasing digitalization is not only changing markets, but also the way in which companies interact with their customers. The development and scaling of digital products and services is a key success factor today. Companies are faced with the challenge of developing innovative, smart solutions that not only meet current requirements but are also future-proof. We work with you to realize internal efficiencies and leverage revenue potential through our industry, domain, architecture and technology expertise.

With UNITY, we rely on a structured approach that accompanies your company through all phases of digital transformation:

  • Strategize: We develop a clear digital vision and identify potential.
  • Design: We concretize digital business models and product strategy goals for technologies that fit perfectly into your architecture.
  • Build: We turn your ideas into functional, high-performance digital solutions.
  • Grow: We scale your products and services to ensure sustainable growth.

We support you in establishing new digital business models, making existing ones more successful and sustainably strengthening your customer interactions with a strong team that brings the latest standards in smart data, artificial intelligence and software development to you. 

10
%
Cost Reduction
20
%
Revenue Growth
5
%
Increase Customer Retention
19
%
Increase in Conversion Rate

*Averages

The most important areas of action at a glance
Digital Products

Smart products and platforms are rapidly gaining in importance in a connected world. Connected products enable personalized experiences, greater efficiency and provide valuable usage data for innovation and data-based decisions. Digital platforms connect customers, partners and companies and create space for new business models and scalable services.

Wir helfen Ihnen, smarte Produkte zu vernetzen, Plattformen aufzubauen und so nachhaltige Kundenerlebnisse und bis zu 25 % Umsatzwachstum zu erzielen. 

Data & Artificial Intelligence

Data and AI can be used to automate processes, optimize decisions and tap into new efficiency potential. We help you to network data sources, create transparency and develop AI solutions that offer real economic added value.

Whether in production, logistics or service - our domain-specific approach ensures that technology is not only innovative, but also directly applicable. From capacity planning to quality inspection, we boost your performance with scalable data and AI strategies.

Digital Paths to Customers

Websites, e-commerce, apps and social media: today, digital channels are key points of contact between companies and customers. They offer the opportunity to reach target groups in a targeted manner, play out relevant content and receive direct feedback.

Data-based analyses allow customer needs to be better understood, offers to be personalized and marketing measures to be designed much more effectively. Those who use these channels strategically not only strengthen customer loyalty, but also sustainably increase reach and sales potential.

Our expertise – Cloud, embedded, individual software, data analytics & AI from a single source
Our Consulting Services in Digital Services
Efficient development and scaling of digital products and customized software

Your challenges:

  • You want to respond to market changes and establish new digital services in your company.
  • You feel that your existing digital services are not exploiting their full potential.
  • You lack concrete starting points or impetus for innovative business models and smart products and services.

UNITY solution approach:

  • Development of a detailed product vision including a business model
  • Preparation of a concrete implementation project with validated technical foundations, e.g. IT and data architecture
  • Implementation & optimization of the digital service 

Software Factory

Boost through AI – smart, scalable, efficient

Your challenges:

  • It is unclear where and how AI can be used sensibly to create real added value: There is a lack of a strategic framework and concrete use cases.
  • Existing processes are not automated enough or are too complex to be supported by AI in the short term – the technological foundation is missing.
  • Cultural, legal and ethical concerns hinder the implementation and acceptance of AI projects.

UNITY solution approach:

  • Identification of relevant AI potential along your value chain – strategically anchored and business-oriented
  • Development of a scalable AI architecture, including data strategy, infrastructure and governance
  • Support during the implementation of AI solutions – from the initial idea to productive use, including change management

Artificial Intelligence

[Translate to English:]
Daten intelligent nutzen

Your challenges:

  • Data is stored in silos, is inconsistent and does not provide a reliable basis for decision-making.
  • There is a lack of a clear strategic direction in dealing with data – as well as binding responsibilities, standards and processes.
  • The existing system landscape is not prepared for future requirements such as AI applications, real-time analyses or self-service analytics.

UNITY solution approach:

  • Develop an enterprise-wide data strategy that unifies business objectives, data architecture and governance.
  • Build scalable data platforms for connected, high-quality and accessible data – from source to decision
  • Strengthen your data competence and governance to sustainably anchor transparency, compliance and data-driven value creation
[Translate to English:]
Digital experiences along the entire customer journey

Your challenges:

  • Customers expect consistent, intuitive and personalized experiences across all digital channels.
  • Isolated touchpoints prevent a consistent customer journey - and weaken conversion, customer loyalty and differentiation.
  • You lack a clear roadmap on how to strategically expand and orchestrate your digital touchpoints.

UNITY solution approach:

  • Design consistent user experiences across all digital channels
  • Link front-end, back-end and analytics systems for a holistic customer view (e.g. CRM, eCommerce, content management systems)
  • Develop and implement solutions that create real added value for users and your business model

Digital Touchpoints 

[Translate to English:]
Your path to digital excellence

Your challenges:

  • Increasing digitalization and technological progress are increasing the pressure on your software development.
  • Customers and users expect customized, seamlessly integrated software solutions that are both powerful and reliable.
  • Companies face the challenge of combining fast time-to-market, the development of new skills and the management of complex projects.

UNITY solution approach:

  • Agile development methods for fast and flexible implementation of software solutions
  • Modern architecture approaches and process optimization to scale and increase the efficiency of your development processes
  • Comprehensive support from product development to system integration to successfully drive your digital transformation forward

Software-driven Transformation

[Translate to English:]
Successful in the cloud

Your challenges:

  • Increasing demands on the flexibility and scalability of the IT infrastructure
  • Lack of clarity regarding possible cloud solutions and their advantages and disadvantages
  • Unexpectedly high costs or complexity in cloud operation

UNITY solution approach:

  • Development of a customized cloud strategy
  • Development of possible cloud architectures and derivation of requirements for the organization
  • Support in the migration and operation of cloud solutions

Cloud Transformation

[Translate to English:]
OPPORTUNITY "Boosting Digital Service Innovation”
[Translate to English:]

Digital technologies are developing at a rapid pace, while competitive pressure and customer expectations are constantly increasing. Companies must not only assert themselves, but also grow sustainably in order to be successful in the long term. The key to success? Digital services. These create new, data-driven business models, increase efficiency through automation and strengthen customer loyalty with personalized experiences. However, success depends largely on how strategically and customer-oriented these services are implemented. Our OPPORTUNITY “Boosting Digital Service Innovation” offers decision-makers a practical guide to identifying, developing and optimally linking a company's key capabilities. The authors highlight seven booster capabilities that help companies to optimize innovation processes, shorten time-to-market and stand out from the competition with tailor-made solutions.

Download now

Selected services from the UNITY Portfolio "Digital Services"

Using corporateGPT
Digital Services
3-6 months

corporateGPT as a customized and data protection-compliant solution for companies and cities.

learn more
Cloud Assessment
Digital Services
2-3 Months

Covers the identification of strategic potential through cloud solutions for your company and a customized roadmap to get there.

learn more
Cloud Kick Start Workshop
Digital Services
1 Day

An all-day workshop to introduce you to cloud computing and identify the initial potentials for your company.

learn more
Digital Service Strategy & Digital Organization
Digital Services
1-9 Months

Covers the formulation of a clear digital service strategy and the development of a supporting product-centric target organization.

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AI Use Case Identification
Digital Services
2 Weeks

We support you in identifying the right use cases to integrate AI into your business model.

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Security Champion Training
Cyber Security
13 Weeks part-time

Intensive training lasting several weeks with specialist lectures, interactive exercises, demonstrations of tools and instruments.

learn more
Added value of digital products and services
Revenue growth & reduced costs

New potential revenue streams can be tapped and costs can be reduced through process automation as well as the need for physical infrastructure or manual labor.

Time-to-Market

Digital products and services can accelerate the development and delivery process. Tracking the time it takes to bring new offerings to market can highlight the efficiency and agility achieved through digital initiatives.

ROI & CLV

Digital products and services strengthen customer loyalty and the customer lifetime value (CLV) of customers. This increases the return on investment (ROI).

Project stories in Digital Services
  • Evolving the App-/Mobile Strategy
  • AI strategy harmonized across all departments
  • Smart City Data Platform
  • Analysis and Recommendations for the Blockchain Use Case “EVE”
  • Tezos Blockchain Pitch Deck
  • Innovative sewing and assistance system
  • Networking beyond the stadium visit
Make an appointment with our experts

Depending on the topic, we provide you with the right experts. Select your preferred date from our calendar and discuss your concerns with our experts by phone or via Microsoft Teams without any obligation. We look forward to getting to know you!

Book an appointment

Digital Services Insights

Your contacts for Digital Services

Daniel Gaspers

Head of Digital Services

Paderborn, Germany
Contact us

Heiko Janssen

Partner, Head of Product Portfolio

Paderborn, Germany
Contact us