Use digital services as a scalable source of revenue for your company!

Increasing digitalization is not only changing markets, but also the way in which companies interact with their customers. The development and scaling of digital products and services is a key success factor today. Companies are faced with the challenge of developing innovative, smart solutions that not only meet current requirements but are also future-proof. We work with you to realize internal efficiencies and leverage revenue potential through our industry, domain, architecture and technology expertise.
With UNITY, we rely on a structured approach that accompanies your company through all phases of digital transformation:
- Strategize: We develop a clear digital vision and identify potential.
- Design: We concretize digital business models and product strategy goals for technologies that fit perfectly into your architecture.
- Build: We turn your ideas into functional, high-performance digital solutions.
- Grow: We scale your products and services to ensure sustainable growth.
We support you in establishing new digital business models, making existing ones more successful and sustainably strengthening your customer interactions – with a strong team that brings the latest standards in smart data, artificial intelligence and software development to you.
*Averages
Smart products and platforms are rapidly gaining in importance in a connected world. Connected products enable personalized experiences, greater efficiency and provide valuable usage data for innovation and data-based decisions. Digital platforms connect customers, partners and companies and create space for new business models and scalable services.
Wir helfen Ihnen, smarte Produkte zu vernetzen, Plattformen aufzubauen und so nachhaltige Kundenerlebnisse und bis zu 25 % Umsatzwachstum zu erzielen.
Data and AI can be used to automate processes, optimize decisions and tap into new efficiency potential. We help you to network data sources, create transparency and develop AI solutions that offer real economic added value.
Whether in production, logistics or service - our domain-specific approach ensures that technology is not only innovative, but also directly applicable. From capacity planning to quality inspection, we boost your performance with scalable data and AI strategies.
Websites, e-commerce, apps and social media: today, digital channels are key points of contact between companies and customers. They offer the opportunity to reach target groups in a targeted manner, play out relevant content and receive direct feedback.
Data-based analyses allow customer needs to be better understood, offers to be personalized and marketing measures to be designed much more effectively. Those who use these channels strategically not only strengthen customer loyalty, but also sustainably increase reach and sales potential.
Your challenges:
- You want to respond to market changes and establish new digital services in your company.
- You feel that your existing digital services are not exploiting their full potential.
- You lack concrete starting points or impetus for innovative business models and smart products and services.
UNITY solution approach:
- Development of a detailed product vision including a business model
- Preparation of a concrete implementation project with validated technical foundations, e.g. IT and data architecture
- Implementation & optimization of the digital service

Your challenges:
- It is unclear where and how AI can be used sensibly to create real added value: There is a lack of a strategic framework and concrete use cases.
- Existing processes are not automated enough or are too complex to be supported by AI in the short term – the technological foundation is missing.
- Cultural, legal and ethical concerns hinder the implementation and acceptance of AI projects.
UNITY solution approach:
- Identification of relevant AI potential along your value chain – strategically anchored and business-oriented
- Development of a scalable AI architecture, including data strategy, infrastructure and governance
- Support during the implementation of AI solutions – from the initial idea to productive use, including change management
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Your challenges:
- Data is stored in silos, is inconsistent and does not provide a reliable basis for decision-making.
- There is a lack of a clear strategic direction in dealing with data – as well as binding responsibilities, standards and processes.
- The existing system landscape is not prepared for future requirements such as AI applications, real-time analyses or self-service analytics.
UNITY solution approach:
- Develop an enterprise-wide data strategy that unifies business objectives, data architecture and governance.
- Build scalable data platforms for connected, high-quality and accessible data – from source to decision
- Strengthen your data competence and governance to sustainably anchor transparency, compliance and data-driven value creation
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Your challenges:
- Customers expect consistent, intuitive and personalized experiences across all digital channels.
- Isolated touchpoints prevent a consistent customer journey - and weaken conversion, customer loyalty and differentiation.
- You lack a clear roadmap on how to strategically expand and orchestrate your digital touchpoints.
UNITY solution approach:
- Design consistent user experiences across all digital channels
- Link front-end, back-end and analytics systems for a holistic customer view (e.g. CRM, eCommerce, content management systems)
- Develop and implement solutions that create real added value – for users and your business model
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Your challenges:
- Increasing digitalization and technological progress are increasing the pressure on your software development.
- Customers and users expect customized, seamlessly integrated software solutions that are both powerful and reliable.
- Companies face the challenge of combining fast time-to-market, the development of new skills and the management of complex projects.
UNITY solution approach:
- Agile development methods for fast and flexible implementation of software solutions
- Modern architecture approaches and process optimization to scale and increase the efficiency of your development processes
- Comprehensive support from product development to system integration to successfully drive your digital transformation forward
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Your challenges:
- Increasing demands on the flexibility and scalability of the IT infrastructure
- Lack of clarity regarding possible cloud solutions and their advantages and disadvantages
- Unexpectedly high costs or complexity in cloud operation
UNITY solution approach:
- Development of a customized cloud strategy
- Development of possible cloud architectures and derivation of requirements for the organization
- Support in the migration and operation of cloud solutions
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Digital technologies are developing at a rapid pace, while competitive pressure and customer expectations are constantly increasing. Companies must not only assert themselves, but also grow sustainably in order to be successful in the long term. The key to success? Digital services. These create new, data-driven business models, increase efficiency through automation and strengthen customer loyalty with personalized experiences. However, success depends largely on how strategically and customer-oriented these services are implemented. Our OPPORTUNITY “Boosting Digital Service Innovation” offers decision-makers a practical guide to identifying, developing and optimally linking a company's key capabilities. The authors highlight seven booster capabilities that help companies to optimize innovation processes, shorten time-to-market and stand out from the competition with tailor-made solutions.
New potential revenue streams can be tapped and costs can be reduced through process automation as well as the need for physical infrastructure or manual labor.
Digital products and services can accelerate the development and delivery process. Tracking the time it takes to bring new offerings to market can highlight the efficiency and agility achieved through digital initiatives.
Digital products and services strengthen customer loyalty and the customer lifetime value (CLV) of customers. This increases the return on investment (ROI).
Depending on the topic, we provide you with the right experts. Select your preferred date from our calendar and discuss your concerns with our experts by phone or via Microsoft Teams without any obligation. We look forward to getting to know you!

Your contacts for Digital Services

Daniel Gaspers
Head of Digital Services