Customers about Digital Customer Experience with UNITY
“With UNITY’s know-how and methodical guidance, we have taken an important step forward to achieving our ambitious growth targets. The consulting services for ‘Best Customer Experience’ provide us a target picture, clarity about the potentials as well as the levers for our customer interactions.”
“UNITY has introduced a disruptive innovation with us in the market for industrial sewing machines. In doing so, UNITY has been particularly effective in helping us break new ground in terms of the digitalization of our product and how we approach customers."
Director of Marketing
Dürkopp Adler Group
“UNITY has supported us in the digital transformation of our business model. We appreciate the deep understanding of our company and the impulses from UNITY that take us forward in implementing a digital customer journey.”
Head of eBusiness
thyssenkrupp Schulte GmbH
"UNITY supported us on-site at our sales companies in both the conception and the implementation of our new, global price management strategy with a high level of technical expertise and experience in change management. Together, we succeeded in significantly increasing the profit share of the spare parts business. A key success factor was UNITY's systematic approach."
Chief Customer Officer, Member of the Management Board
WALDRICH COBURG GmbH