Culture meets process

Uncovering the hidden potential in organisations 

Where Culture Meets Process

FPC and Unity – Your transformation partners

When Julian and Joanne met at an AHK AGM, they quickly discovered a shared purpose: helping SMEs unlock hidden potential, adapt, and grow. One brings deep expertise in process and operational improvement. The other specialises in aligning human behaviour and culture. Together, they offer something powerful: transformation that lasts.

SMEs know they need to evolve. But too often, change efforts stall—fizzling out or losing momentum—because they focus on either process or people, rarely both.

Culture Meets Process bridges this gap. By integrating cultural alignment with operational excellence, we deliver whole-of-business transformation. It’s not one or the other—it’s both, working in sync. That’s how you unlock potential, drive performance, and embed sustainable change.

Fisher People in Culture (FPC), is a consultancy specialising in culture alignment and leadership excellence for growing businesses and SMEs.
At FPC, we believe that a well-oiled culture is the heartbeat of any successful strategy. It's not just about having a plan; it's about having a team that can execute it in harmony.

More about FPC

Culture meets processes

“Combining our core competencies in analysing the company culture as well as processes and the supporting IT and governance, we provide the basis  for significant improvements.
The tailored approach will enable your organisation to do the right things at the right time in a controlled and resource-saving approach.”  

Joanne and Julian
 

Collaboration model

A joint approach delivers direct and significant improvements and a fast ROI.

There is no easy solution - only a hard truth

Constant adaption of organisations is the sole key to sustain market share. 


What does this mean for organisations? What’s needed?
We look under the surface to find true potential.

Visibility and transparency

Visibility and transparency need to be increased, to actively perceive arising changes.

Involving the whole organisation

Involving the whole organisation to scale learning, knowledge and reduce ramp-up of changes.

Applicability of new technology

Applicability of new technology is restricted due to reservations from the employees.

Internal politics

Overcome internal politics, differences and conflict.

Activeness

Activeness and the ability to directly change conditions need to be developed / enforced.

Resource allocation

Improve and systemise flexible resource allocation and enable efficiency.

Are you ready to access the true potential within your business?

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HOW IS IT POSSIBLE TO ACCESS ALL THESE POTENTIALS?

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Project setup

Sequential or parallel analysis and implementation of continuous improvements.
Culture360° analysis
  • Definition of current perceived culture and key challenges CEO/MD has identified
  • Interviews with management and key stakeholders, customers and suppliers to identify actual culture patterns
  • Bottom up, online team culture assessment to complete insights
  • Deep insight analysis of 360 data, map actual core culture patterns, risks and potential to align culture for improvements
     
Process analysis
  • Selection of the level 1 business processes
  • Detailing of process analysis to level 2 and level 3 for selected processes
    • Documentation of a process map
    • Analysis of the governance structure
    • Initial IT assessment
  • Identification of Quick Wins as well as short- / long-term improvements measures and evaluation of required resources
     
Definition and realisation of improvement roadmap
  • Consolidation of identified areas of potential (Culture360° and process analysis)
  • Execution of a joint workshop to
    • Cluster identified potentials in comprehensive action fields
    • Evaluation, prioritisation and detailing of measures and initiatives
  • Preparation and presentation of a holistic roadmap to realise the defined action fields and leverage potentials 
     

Contact

Julian Gerg

Managing Director

Sydney, Australien
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